Episode #1: The Phone Call That Started It All
08 December 2009
It was not long ago that I found myself working into oblivion. I was desperately trying to get clients in… but it was just like an exercise in futility.
The economy was in a downturn… and everything seemed bleak and murky – like the cup of cold coffee that I kept stirring on my table.
Little did I know that my life was about to change at that moment… Another working of the Powers that be?
(The phone rang.)
ME: Hello?
HER: Good afternoon. I’d like to speak to Peter.
ME: Speaking! ( Uuy! Sana customer!)
HER: My name is Vivien – and your boss told me to talk to you about your club meeting. I need some details.
ME: Oh – okay. (Shucks… istorbo!)
I was met by a barrage of questions… and I could hardly answer properly. I was trying real hard to NOT sound exasperated – or annoyed!
The questions kept coming. I barely managed to give my answers – most of which were fabricated, by the way.
I tried to keep that annoying little voice at bay. (Hrmph… ‘Little?’ Mali yata!)
ME: Ganito, ma’am... punta na lang po kayo sa event – and you’ll know more in full detail. (Sige na, sus! Para matapos na ‘to... GRRR!)
HER: Listen, Peter. I just wanna know what to expect at the meeting.
ME: Yun nga po… it’s hard to explain on the phone. Mas maganda po, punta na lang kayo. (GRRR – pupunta pa akong grocery noh!) Ay… sandali po… sorry po… gotta go… I have a meeting to attend pala! Bye po!
I could barely hear her reply as I hung up the phone. (Haaay salamat… natapos din!)
I was hoping that she wouldn’t even bother to show up at our meeting. (Hindi namin kailangan ng ganyan kakulit noh… sus!)
At that time, I thought I was doing the right thing... by shutting her up – and putting her in her place… But... little did I know that I was completely wrong.
Because I'd just hung up on the only person who could teach me exactly WHAT I needed to boost my business… and HOW to be the real entrepreneur that I could be… the REAL DEAL.
10:48 AM
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